1. Introduction

These Terms and Conditions (“Agreement”) govern the use of services provided by Evisa Global (“Company”, “we”, “us”, or “our”). By using our services, you agree to comply with and be bound by these terms.

2. Services Provided

Evisa Global offers consultancy and facilitation services, including immigration guidance, job search support, and related advisory services.
We act solely as facilitators, assisting clients with documentation, process guidance, and employment strategies.

3. Client Responsibilities

Clients must provide accurate, complete, and truthful information.

Clients are responsible for complying with applicable laws and regulations throughout the immigration or job search process.

Clients must meet deadlines, provide requested documentation promptly, and maintain clear communication.

4. Payment Terms

Service fees are payable in full upon signing the agreement unless a payment plan is agreed upon.

Payments should follow the methods outlined in the issued invoice.

Once services commence, fees are non-refundable except as per the Refund Policy.

5. Refund Policy

Rejection-Based Refunds: Refunds apply only in cases of official rejection by immigration or government authorities.

Proportional Refunds: Refund amounts depend on the stage of the process at which rejection occurs.

Exclusions: No refunds for withdrawals, personal reasons, non-compliance, or delays beyond our control. Fees cover consultancy and facilitation services only.

No Guarantee: Evisa Global does not guarantee visa approval or job placement.

Client Acknowledgment: Using our services indicates acceptance of this refund policy.

6. Termination

Either party may terminate the agreement with 30 days’ written notice.

Fees already paid are non-refundable if the client terminates.

Evisa Global may terminate immediately if false information is provided or terms are breached.

7. Limitation of Liability

Evisa Global is not liable for any direct, indirect, incidental, or consequential damages arising from service use.

Liability is limited to the fees paid for services rendered.

Visa approvals or job placements are not guaranteed.

8. Governing Law

These Terms are governed by the laws of the United Arab Emirates (UAE).

9. Privacy & Data Protection

Evisa Global is committed to protecting client data and using personal information solely for service delivery.

Data will not be shared without consent unless required by law.

10. Amendments to Terms

Evisa Global may update these Terms at any time. Continued use of our services constitutes acceptance of any revisions.

11. Dispute Resolution

Disputes will first be resolved through mediation or arbitration under UAE law before pursuing legal remedies.

12. Defamation Policy

Clients must avoid making false, defamatory, or negative public statements about Evisa Global, its staff, or services.

Violations may result in immediate service termination, forfeiture of fees, and legal action.

Concerns should be communicated directly and professionally to the Company.

13. Contact Information

For inquiries regarding these Terms and Conditions:
Email: info@evisaglobal.co